Frequently Asked Questions
HaT Features
This is typically because we are missing at least one of your health parameters required to assess your risk. We require the following daily parameters: Heart Rate, Respiratory Rate, Blood Pressure, Blood Oxygen Level & Daily Question answered.
Your monthly and weekly reports can be downloaded and shared with whoever you wish.
The HaT development team is currently working on developing a virtual assistant, designed to empower individuals to ask any type of personal question about their health data using a chat prompt.
Devices
Yes, we utilize the Apple Watch to capture a number of health parameters including Heart Rate, Blood Oxygen and Respiratory Rate.
Apple Watch measures your respiratory rate while you sleep, so it is important that you wear it during your night’s sleep. We therefore recommend charging your Apple Watch first thing in the morning after you wake up.
HaT Troubleshooting
We send notifications via Email and iPhone notifications. Yes, you will need to enable notifications in your iPhone for the HaT app in order to receive those.
Please check that Apple Health is enabled in the HaT App -> “Devices and Apps” page
Still have questions?
- We recommend going to the FAQ menu in your HaT App.
- Alternatively you can send an email to our Support Team here.
